SSL/TLS certificate

Support
1

Hi there!

Looking for some help as my SSL/TLS certificate is coming up with an issue
ww.igetrealestate.com doesn’t appear to be served by Netlify
We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved. Check our troubleshooting guide for more information on how to fix the problem, and then renew the certificate.

I’m really confused, as far as I’m aware I’ve set everything up correctly, I am using a domain from a different provider PorkBun. I’ve reached out to support from Pork Bun and I’ve had an agent double check the DNS Records and she has said it seems to be working just fine and it looks correct within the DNS records and it would be an issue on Netlifys side.

I’ve noticed in the message ww.igetrealestate.com doesn’t appear to be served by Netlify
there is a missing w from the website so there could have been a typo on my part that was accidently put through as I was setting it up (and potentially corrected since but remaining within the settings), however, under domain management in Netlify all the spelling is correct.

Is anyone able to please help me out with this?

Thank you so much for your time!

Site Name: ‘igetrealestate.netlify.app’
Domain: www.igetrealestate.com](https://www.igetrealestate.com, igetrealestate.com

2

It looks like you have conflicting A records for igetrealestate.com:

% dig A igetrealestate.com

; <<>> DiG 9.18.21 <<>> A igetrealestate.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 63893
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; COOKIE: ad0ece534b3f984c0100000067362a4912ad7b6024fc16ef (good)
;; QUESTION SECTION:
;igetrealestate.com.		IN	A

;; ANSWER SECTION:
igetrealestate.com.	103	IN	A	75.2.60.5
igetrealestate.com.	103	IN	A	99.83.231.61

Could you remove the A record pointing to 99.83.231.61?

3

Wow this worked, thank you so much! You are the best :smile:

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