SSL Certificate / HTTPS Issue – Domain Not Recognized as Served by Netlify

I am experiencing an issue with my domain: beekayholdingsandsub.co.za /glowing-llama-7f960f.netlify.app. DNS resolves globally to Netlify IPs: 75.2.60.5 and 99.83.190.102 and www.beekayholdingsandsub.co.za and correctly points to my Netlify subdomain (HTTP http://beekayholdingsandsub.co.za`` and ``http://www.beekayholdingsandsub.co.za``). In the Netlify dashboard, "beekayholdingsandsub.co.za doesn’t appear to be served by Netlify. Below I show a snapshot when I try to renew and update the certificate.

Please help investigate why SSL/HTTPS validation is still failing even though the domain appears to be correctly routed to Netlify.

Thank you for your assistance.

I’m new and don’t know much so you can take this for what its worth but I had problems with my site not coming up half the time and I was advised to delete references to 99.83.190.10 and rely exclsively on 75. 2.60.5. I deleted 99 etc. and after that my site loaded instantly without further problems. When I tried your site it had a problem similar to the ones I experienced before deleting the 99 etc. As I said this is for what its worth. If you delete references to 99.83.190.10 and it doesn’t fix the problem you can always put it back to where it was.

Hey @Beekay_holdings :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!