I have recently transferred a domain into my name.com account. I now want to setup Netlify DNS for that domain, however after following the guide for deleting the DNS zone (which i’ve done before for other domain with success) I am continuing to get the error in the UI A DNS zone for this domain already exists on NS1.
I had a similar issue when setting up DNS for my content site. The problem is usually a ghost DNS zone still sitting on NS1 from a previous configuration. What worked for me was waiting 24 hours after deleting the zone before trying to recreate it. NS1 sometimes takes time to fully clear the old zone from their system. If waiting does not work, contact Netlify support directly and mention the NS1 ghost zone specifically. They can manually clear it from their end much faster than the automated system.
Hey @Craig-Fisk 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!