Request for Assistance with Domain DNS Issue

Dear Netlify Support,
I am currently experiencing an issue with my domain,, which is already hosted by Netlify. I am unsure of the team or email associated with the account.
I attempted to change the DNS of the domain name to reconfigure it with another account, but I received the following error message: " or one of its subdomains is already managed by Netlify DNS on another team.
I understand that this issue may be due to the domain still being associated with a different Netlify account. I would like to request the removal of the DNS zones from the other account so that I can add my domain to my new account.
I appreciate your prompt assistance with this matter.

Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
I’m not seeing a TXT record for this domain:

% host -t txt,
Host, not found: 3(NXDOMAIN)

Please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

Done :white_check_mark: I’ve added TXT records

The domain has been removed from the other site.