Please help release my domain from another Netlify team
Hello Netlify Support Team,
I’m trying to connect my custom domain to my Netlify site, but I’m receiving the following error:
«“pepperandpuff.com.ng or one of its subdomains is already managed by Netlify DNS on another team.”»
Netlify site:
https://pepperandpufff.netlify.app/
Custom domain:
pepperandpuff.com.ng
I own and control the domain “pepperandpuff.com.ng” and need to connect it to my current Netlify site.
The problem is that Netlify says the domain or one of its subdomains is already managed by Netlify DNS on another team. I do not have access to the team currently associated with the domain, so I’m unable to remove the existing configuration myself.
Could you please help me verify ownership of “pepperandpuff.com.ng” and release the domain/DNS association from the other Netlify team so I can add it to my current Netlify project?
Thank you for your help.
Netlify site: https://pepperandpufff.netlify.app/
Custom domain: pepperandpuff.com.ng
Issue: Domain is already managed by another Netlify team