Redirect domain doesn't have SSL certificate, doesn't provision

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1

One of my sites on Netlify is www.jcoral.com. I have set jcoral.com to redirect to www.jcoral.com.

I recently noticed that the route https://jcoral.com is not resolving.

In the Domain Management panel, the jcoral.com domain says “Preparing your domain”.

Looking down at the SSL/TLS certificate area, I see that jcoral.com isn’t listed as having a certificate, which makes me wonder if that is the problem.

I have tried hitting the Renew certificate button, but nothing changes.

2

Hi, @Basingwerk. The issue is the A record for the apex domain below:

jcoral.com.		3600	IN	A	34.204.131.44

The correct DNS record would look like this instead:

jcoral.com.		3600	IN	A	75.2.60.5

Please note that the DNS specification itself means that is may take 3600 seconds (one hour) for that change to be detected by downstream resolvers.

If that does not resolve the issue, please let us know.

3

Thanks! Much appreciated. I was looking in the wrong place.

Will let you know if the issue doesn’t resolve.

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4

I manually did an SSL certificate renew and that worked too. Thanks!

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