@Tachio I think you’ve probably tagged the wrong people to get an answer.
perry → hasn’t worked for Netlify since July 2022, see:
https://answers.netlify.com/t/goodbye-all-my-time-at-netlify-is-coming-to-an-end-this-friday-july-8/70819
SamO → was active yesterday, but may not work for Netlify anymore, her profile shows ‘netlify_alumni’
The nature of the question means regular support staff likely can’t answer from their own knowledge.
I’d suggest waiting another 3 business days, if you receive no response bump the thread again.