Problem transferring domain from one account to another

Hi, I had two accounts on accident and had my website set up at the custom domain from Namecheap

I deleted this domain from that account and then the account itself before I tested it on the other account.

Now when I try to add my custom domain to my other account and site I get the error " or one of its subdomains is already managed by Netlify DNS on another team."

but i was sure I deleted all ownership and everything as well as the site and the account from everywhere i could and now i cant log back in to the old account to check. any ideas?

Hi, @mko. There is a support guide about this here:

​Please let us know if there are questions about that support guide or if you create the verification DNS record.

1 Like

Hi Luke,

Thanks so much for the response.

I have created the DNS record at so i can link to it.

please and thank you!

Hi @mko sorry for the delay. I removed the domain from the other account. You should be able to add this domain your account.