Hi Netlify team,
I am the owner of the domain nkpackaging.co.in (registered and managed via GoDaddy). The domain was previously connected to a freelancer’s Netlify account. The freelancer has since deleted their site and removed the custom domain from their account.
I have now created a new Netlify account and deployed my project at nk-packaging.netlify.app. When I try to add nkpackaging.co.in as a custom domain, I get the error:
“nkpackaging.co.in or one of its subdomains is already managed by Netlify DNS on another team.”
My Netlify project: https://nk-packaging.netlify.app
To prove domain ownership, I have added a TXT record at my GoDaddy DNS:
- Name:
verified-for-netlify.nkpackaging.co.in - Type: TXT
- Value: https://6a3681d19f7e9bbbf1f24dd0--nk-packaging.netlify.app/
I have also raised a support ticket (#1055871). My current production is down because of this issue. There I am getting “Site not found. Netlify Internal ID: 01KVR4N1NRASFHH1Y85N7E5MP2”
Could you please release the orphaned DNS zone for nkpackaging.co.in so I can add it to my new project?
Thank you!
