Please release domain furrebukedimali.com from another team

Support
1

Hi Netlify team,

I’m having trouble adding my custom domain to my Netlify site.

Netlify site name: furrebukedimali.netlify.app

Custom domain: furrebukedimali.com

Error message:
“furrebukedimali.com or one of its subdomains is already managed by Netlify DNS on another team.”

I purchased the domain from Namecheap and I am the rightful owner. I believe it may have been previously added to a different Netlify account. I do not have access to that account/team.

Can you please help release the domain so I can use it on my current Netlify team?

I’m happy to verify domain ownership by adding a TXT record to my DNS if needed.

Thanks in advance for your help!

2

@FlogertH You can receive faster assistance with this by using the Support Form.

Go to https://www.netlify.com/support/
For ‘What kind of help do you need?’
Select ‘Another site is using this domain’
Then provide the relevant details.

Netlify’s team will respond to you via email.