Please free my domain

Hi Netlify Support,

​I am trying to add my custom domain bakchodlaunde.in to my project bakchodlaunde.netlify.app, but I am getting the error that “Another project is already using this domain.”

​I only have one project in my account, so it seems to be locked to an old/ghost account. I have already added the verified-for-netlify TXT record to my DNS pointing to my netlify.app link to prove ownership.

​Could you please remove the domain from the other project so I can add it to mine? Thank you!

Hey @Bakchod :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

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We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!