Our payment card expired (we have replaced), and our DNS is now stuck on Awaiting Netlify DNS, as such our email, sites and company are down!
Sites:
SettleThatDebt(DOT)com
TrustFinancialInc(DOT)com
Your site is always accessible at a netlify-app subdomain based on the site name. Custom domains allow visitors to access your site at your own domains.
Our payment card expired (replaced now), and our DNS is now stuck on Awaiting Netlify DNS. Our websites/email/everything is no longer working!!
I received an email that our DNS servers were wrong, but they were the same as set 4 years ago to netlify on the registrar and are set correctly per our panel instructions.
Further updates: Apparently the p03 nameservers are pointing that the SOA are the p09 servers. I have moved trustfinancial temporarily over to godaddy/it’s settings. Also to test if it made any difference, I set the nameservers in godaddy for settlethatdebt to p09 directly. I suspect that at some point over the last 4 years, there was a migration from the p09 servers to the current environment. See: settlethatdebt(DOT)com. 172800 IN NS dns1.p03.nsone(DOT)net.
settlethatdebt(DOT)com. 172800 IN NS dns3.p03.nsone(DOT)net.
settlethatdebt(DOT)com. 172800 IN NS dns4.p03.nsone(DOT)net. CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 900 IN NSEC3 1 1 0 - CK0Q3UDG8CEKKAE7RUKPGCT1DVSSH8LL NS SOA RRSIG DNSKEY NSEC3PARAM CK0POJMG874LJREF7EFN8430QVIT8BSM.com. 900 IN RRSIG NSEC3 13 2 900 20241023002604 20241015231604 29942 com. u4BMzBMtFesf5REVhScwGXI5fM1yKufHinBGJEDWRhIQOWGZMCG2xpHG KZhLEedvZR3uvCuA8qRNFbF4B3pWDw== OBV49581GARPU7VORFMT2M3SQ64M243D.com. 900 IN NSEC3 1 1 0 - OBV4LPE4HM71F1CKRH43ESD5C77HGBG5 NS DS RRSIG OBV49581GARPU7VORFMT2M3SQ64M243D.com. 900 IN RRSIG NSEC3 13 2 900 20241025015804 20241018004804 29942 com. NW/B8riRaDrS7F3DMu38QjMBjwarN/TipD/AU+fmQ1tuiu/RNDl5KpSe Emjfb5MJdmlr2TvtI3+SFudPskrM6w==
;; Received 493 bytes from 192.31.80.30#53(d.gtld-servers(DOT)net) in 39 ms
settlethatdebt(DOT)com. 86400 IN SOA dns1.p09.nsone(DOT)net. parked.nsone.net. 1728921513 43200 7200 1209600 86400
;; Received 108 bytes from 198.51.45.3#53(dns2.p03.nsone(DOT)net) in 28 ms.
trustfinancialinc(DOT)com. 86400 IN SOA dns1.p09.nsone(DOT)net. parked.nsone(DOT)net. 1728921505 43200 7200 1209600 86400
;; Received 111 bytes from 198.51.45.1#53(dns2.p01.nsone(DOT)net) in 35 ms
Hi @jhashemi thanks for reaching out! I’m sorry to hear you’ve ran into this issue. I have escalated your query to our billing team and they will follow up with you via email on ticket #309839.