Not able to redirect to subdomain

Support
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1

Hi i have a site hosted from netlify domain

I want to now add about.mytradewall.com
I added CNAM to about site

$ dig +noall +answer about.mytradewall.com
about.mytradewall.com.  0       IN      CNAME   condescending-hugle-f268b3.netlify.app.
condescending-hugle-f268b3.netlify.app. 0 IN A  178.128.93.124
condescending-hugle-f268b3.netlify.app. 0 IN A  52.220.244.242

But I still get
Not Found - Request ID

I have checked the doc on how to set redirect and that is using CNAME, so where am I going wrong
using cname I was able to set
alpha.mytradewall.com and it works perfectly

$ dig +noall +answer alpha.mytradewall.com
alpha.mytradewall.com.  0       IN      CNAME   ec2-13-235-49-158.ap-south-1.compute.amazonaws.com.
ec2-13-235-49-158.ap-south-1.compute.amazonaws.com. 0 IN A 13.235.49.158
2

Hi, @parvez.shah. There are two requirements for a site to be shown at Netlify using a custom domain.

  • the DNS must point to Netlify’s CDN
  • the custom domain(s) must be added to the site settings under Site Name > Settings > Domain management > Custom domains

The first requirement is, as you stated, already met.

It is that second requirement which is not met. You can add the custom domain to the site here. After that, click the “Verify DNS configuration” button at the bottom of the page if the SSL doesn’t automatically provision (which it usually does).

If that doesn’t resolve the issue, please let us know.

3

Just to be clear
I have already registered MyTradeWall.com in netlify and its working fine

$ dig +noall +answer mytradewall.com
mytradewall.com.        0       IN      A       18.139.201.98
mytradewall.com.        0       IN      A       206.189.46.168

now as per your answer, I tried adding a custom domain to about.mytradewall.com.
I get the following error

mytradewall.com is already registered. If you registered this domain name through a different registrar, select Add domain to begin delegating it to Netlify.

4

Hi, @parvez.shah. Yes, the next step is to click “Add domain”.

5

I am so sorry, i am not able to follow your suggestion.
as the warning message is clear

mytradewall.com is already registered. If you registered this domain name through a different registrar, select Add domain to begin delegating it to Netlify.

and as mytradewall.com is already registered with netlifyso I did not register.

but I tried the way I did with

alpha.mytradewall.com This worked with just adding cname
why is about.mytrdaewall.com does not work with cname

6

Hi, @parvez.shah. I gave you the correct solution. For alpha.mytradewall.com, that doesn’t doesn’t point to Netlify at all:

alpha.mytradewall.com.	3600	IN	CNAME	ec2-13-235-49-158.ap-south-1.compute.amazonaws.com.

It is pointing to an ECS instance at AWS which Netlify does not control. Also, you have already delegated the domain to Netlify here:

https://app.netlify.com/account/dns/mytradewall.com

Which is also confirmed by the WHOIS data:

$ whois mytradewall.com | grep "Name Server"
   Name Server: DNS1.P06.NSONE.NET
   Name Server: DNS2.P06.NSONE.NET
   Name Server: DNS3.P06.NSONE.NET
   Name Server: DNS4.P06.NSONE.NET
Name Server: dns1.p06.nsone.net
Name Server: dns2.p06.nsone.net
Name Server: dns3.p06.nsone.net
Name Server: dns4.p06.nsone.net

Clicking “Add domain” is the correct next step.

7

Thank you, it worked

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