No Netlify Form Confirmation

Support
1

Hi everyone,

I’m new to webdev, and I’ve been trying to get my website’s form to show the default Netify confirmation when something is submitted. The info shows in verified forms, and I even get an email…but nothing happens on the page itself.

I have tried to troubleshoot it myself using the documentation and the forums, but I feel something is flying over my head.

My netlify instance name is: http://practical-panini-e0deae.netlify.com. And here is the relevant code:

23
232016×1406 449 KB

Thank you for reading.

2

Hello, @mozbar, and welcome to our Netlify community site.

Our documentation on Forms success messages says this:

Success messages

By default, when visitors complete a form, they will see a generically styled success message with a link back to the form page. You can replace the default success message with a custom page you create by adding an action attribute to the <form> tag, entering the path of your custom page (like "/pages/success" ) as the value. The path must be relative to the site root, starting with a / .

In the code in the screenshot, I don’t see an action attribute. Would you please test adding an action attribute?

If this doesn’t resolve the issue please let us know.

3

Hi Luke,

I’ve tried two things:

  1. Adding action=“POST”
  2. Adding action=“POST” and removing method=“POST”

No success with both attempts.

I don’t want to use a custom thank you page.

4

@mozbar, first I must apologize as I completely misread your post. I thought (quite incorrectly) that you wanted a custom success page. You didn’t say that. You are quite clear you are trying to reach the default page and, to be honest, I’m confused how I could have possibly misunderstood. :open_mouth:

Moving on to an actual answer. :slight_smile:

I tested a form submission for that site and I also didn’t see the default success page. Instead, I saw the same page without any change. However, in the network tab of browser dev console, I do see that Netlify is responding with the HTML for the default success page.

Next, I tested in a browser with javascript disabled. In this test the default success page was also sent with a 200 but this time it displayed normally. (I used Firefox and NoScript for this test.)

So, to summarize, the site’s javascript itself is preventing the success page from being displayed. I hope this helps to track down a solution and if there are other questions about this, please let us know.

5

Ah!

I understand now! I’ll check my javascript and figure it out from there.

Thank you Luke, and have a great week!