Netlify form does not work if a specific email adress is put in the form

[Masahero0123]

I use netlify forms. If an email adress domain put in the form is “@outlook.jp”, the form submission does not work.

*site name: anjuart.netlify.app

[tomrutgers]

Did the form submission end up in the spam list, maybe? You can switch to the spam list in the form submissions UI:

Form submissions

[Masahero0123]

I mean I want to release “@outlook.jp” domain from spam list. How can I change the spam list???

[katrina-r]

Hey Masahero0123,

If you go into the UI, you can mark these submissions as not spam.

[Masahero0123]

Thank you for your comment.
I have not noticed the "Spam Submission"tab hidden behind “Verifyed Submission” tab. I solved it.
However if I want to verify any email with “@outlook.jp” domain, how can I do it??

[Melvin]

Hi @Masahero0123,

I see a similar question with a solution posted here:

Form submissions from people with single email domain marked as spam

for anyone running into this issue in the future, I’ve created a quick and dirty node script (run as netlify function) that uses the netlify forms api to get spam submissions, checks the email and marks it as not spam in case it’s a ‘clean’ email. (it’s not taking the api rate limiting into account as I’m not expecting any issues with my site)

Maybe this workaround will help you?