For domains registered via Netlify’s UI, before you can change your name servers for those domains we need to transfer the domain to your direct control at the domain registrar. Once this is done, you’ll be able to change the name servers for the domain there.
All domains registered using Netlify use Name.com as the registrar. (Netlify is a “reseller” and we are not a domain registrar ourselves.)
We have sent you an email to the email address associated with your Netlify account, and we’ll communicate with you through that email to continue the domain transfer there. (Please note that for security reasons, we will not contact you at email addresses not listed in your Netlify account.)
Also, please let us know with a reply here if you don’t receive a message from us.