Need Help Releasing Domain from Deleted Account

Support
, ,
1

Hi Netlify team,

I accidentally deleted my previous Netlify account, where I started the process of adding a custom domain (‘gripsigns.com’) that I own through Google Domains. I’ve since recreated the account using the same email address, but now when I try to add the domain again, I get an error saying it’s already in use.

Could you please help me release ‘gripsigns.com’ from the deleted account so I can add it to my current site “sensational-sopapillas-6933db.netlify.app”?

The older netlify site was “golden-brigadeiros-3861ad.netlify.app”

Let me know if you need to verify ownership, I still have full access to the domain through Google Domains.

Thanks so much!

2

@gripsigns You can receive faster assistance with this by using the Support Form.

Go to https://www.netlify.com/support/
For ‘What kind of help do you need?’
Select ‘Another site is using this domain’
Then provide the relevant details.

Netlify’s team will respond to you via email.

3

We’ve resolved this in the helpdesk.