Hi @gdgsbnz185476,
Thanks for following up.
I’m showing that you have a DNS Zone here, however the DNS Zone is not using Netlify’s name servers that are mentioned here. The name servers being used are secureserver.net:
dig teacherrating.com NS +trace | tail -n 6
ATS49347N4S3MLVA0V5AMK40S9EPHQTG.com. 900 IN NSEC3 1 1 0 - ATS4C2C23KIN9BNGI6AP0PRP3CC7FH9M NS DS RRSIG
ATS49347N4S3MLVA0V5AMK40S9EPHQTG.com. 900 IN RRSIG NSEC3 13 2 900 20241124065019 20241117054019 29942 com. fGYgf4JH97T+cFeXeVUvFYjkAGjiuf8FgpJM45Vxpb4RlG2swPXFbU9c mFhcMkWdEQR5N3ANMBY895c1UHOA3A==
;; Received 461 bytes from 192.48.79.30#53(j.gtld-servers.net) in 66 ms
;; Received 69 bytes from 173.201.77.10#53(park20.secureserver.net) in 39 ms
This means that the Netlify DNS Zone is inactive. We have a Support Guide that explains how to detect inactive DNS Zones, the problems they cause and how to fix them:
Probably the easiest solution would be to configure the External DNS configuration mentioned here:
You would create an A Record
for teacherrating.com
that points to 75.2.60.5
. For www.teacherrating.com
you would create a CNAME Record
that points to teacherrating.netlify.app
. You would then delete the Netlify DNS Zone here.
Let us know if you have any questions.