My apps are not working on iOS

[rik280491]

Hello all,

Newbie to the forums and a relative newbie to Netlify, having first used it within the last month. Can’t fault the process though, very user friendly.

However, I have an issue and I’m not sure where to begin debugging it.
https://heartogether.netlify.app/
https://lucid-allen-dbca44.netlify.app/
I deployed the first, and the second was deployed by my friend on his account, but was a paired project. Both backends are hosted on heroku. Rails backend, React frontend.

Neither work on iOS. Work perfectly on every other platform i’ve checked, including MacOS. I’ve been a bit hamstrung by the fact I don’t own an apple mobile device, so haven’t been able to test properly. From the few times I’ve seen it on my sisters iphone, its just a white screen. I noticed the tab does say ‘React App’. Not sure if that makes a difference?

Woud love to hear from anyone who has had a similar issue!

Thanks,
Rik

[perry]

hey rik,

This definitely sounds frustrating - and of course tricky to debug. I personally don’t have an iOS device to test with, either, (I am hoping someone else will weigh in. Which browser was it on iOS?)

Looking at your developer console, I do see some errors, which might be a good starting place to start debugging:

[rik280491]

Hey Perry,

Thanks for your quick reply! That’s weird i just checked my index.html file and the video react stylesheet looks like this :

Already being served over HTTPS. Thanks for bringing this to my attention though, I will look into it. If that was the issue wouldn't it break on every platform/browser, not just iOS?

I tested on chrome and safari.

[rik280491]

    <link href="https://video-react.github.io/assets/video-react.css" rel="stylesheet"/>

my bad, forgot to format the html!

[rik280491]

Can anybody help? Must be someone on here who’s had a similar issue?

[perry]

hey rik, without additional detail it’s going to be pretty hard for us to troubleshoot this We haven’t heard anything else regarding sites not loading on iOS, and given that we server hundreds of thousands of sites and users, i would expect us to have had other people bring this up to us before.

That doesn’t mean that something strange isn’t going on, but it seems likely that this is a specific/local issue. If you have additional details for us, please do let us know and we’ll take another look.