Meet Katrina! Senior Support Engineer

We’re excited to introduce you to Katrina Roberts, a Senior Support Engineer who’s been with Netlify for just over two years. She’s here to share a bit about what she does and how she’s ready to help our community.

Get to Know Katrina!

Why Netlify?

Katrina loves solving unusual and complex problems. She’s always been someone who enjoys digging deep to figure out why something isn’t working, and that’s what drew her to Netlify.

Her Journey to Netlify

Before Netlify, In Katrina’s last role she helped people untangle frontend issues on their sites. She found that the thrill of solving tricky problems was something she really enjoyed, which is what led her to join our team.

What She Loves About Her Job

Katrina gets a lot of satisfaction from problem-solving, especially when it means helping others. She loves the collaborative spirit at Netlify and enjoys working on projects that play to her strengths.

Hobbies Outside of Work

When she’s not working, Katrina enjoys expressing her creativity through painting. Her favorite mediums are oil and fluid acrylic.

Favorite Recent Feature

Katrina’s favorite recent feature release is caching. She appreciates how it gives users more flexibility and control over their site’s performance.

Areas of Expertise

Her Role on the Support Team

Katrina is a go-to person for triaging issues, digging into support tickets, and helping customers, especially with anything related to frontend development.

Where She Shines

Her expertise includes frontend issues, headers, redirects, and CORS. If you’re having trouble with any of these, Katrina is your person. She is looking forward to spending more time in the Netlify forums. She loves hearing about the projects you’re working on and helping out wherever she can.

If you have a question in her area of expertise, Katrina encourages you to start a new thread and tag @katrina-r . She’s always happy to help. Katrina excited to connect with more of you and be a resource whenever you need one.