Mail Server is not working even after all DNS records implementation

[jcobwoo]

Our mail server is not working even when all the DNS records required by the email provider. When we submitted a ticket to the email provider, they suggested us to check with dns1.p05.nsone.net.

Any suggestions to solve this issue?

By the way I did check this forum.

[Support Guide] How can I receive emails on my domain?

Last reviewed by Netlify Support: March 2022 That’s a really common question! Netlify does not provide email service. But no worries! You can choose a service yourself, and then set up the DNS records required by that email provider at Netlify. Note that these instructions are primarily for folks who are using Netlify’s DNS Hosting. Any mail provider should work with our DNS hosting, from major ones like GSuite and Outlook to your own mail server. Some specific services customers have report…

The DNS records that the email provider gave us was this:

ber.al.                  TXT    v=spf1 +a +mx include:_spf.fastmail.gr -all
_imaps._tcp.ber.al.      SRV    ber.al.
_pop3s._tcp.ber.al.      SRV    ber.al.
_smtps._tcp.ber.al.      SRV    ber.al.
ber.al.                 MX (10) mail.ber.al.
webmail.ber.al.            A    162.55.84.38
mail.ber.al.               A    162.55.84.38
ber.al.                    A    162.55.84.38

Thanks

[audrey]

@jcobwoo ,

Your MX record looks okay to me!

Maybe check with your email provider that the SRV records you defined are correct?