Linking a custom domain

Support
1

Hello!

My current domain: *
Just bought a new domain: *

When I am trying to link it to Netlify, I get an error “* or one of its subdomains is already managed by Netlify DNS on another team.”.

I have added a TXT record in my domain host with name verified-for-netlify and value *.

Could you please help to unlink the domain from another team?

3

I’ve routed this ticket to our helpdesk, we’ll follow up via email.