Hi, We have an issue with an old cache file that hasn’t been updated after changing our site, stopping returning users to access our website. This issue came after changing our front-end site from brave-volhard-e5ba9a.netlify.app to acg-artcuratorgrid.netlify.app, and changing our domain ( artcurato…

hi there, can you share some more information if you are still dealing with this issue? can we see some screenshots of your dev tools network panel, and maybe a HAR file to see what is happening here? https://toolbox.googleapps.com/apps/har_analyzer/

Hi @perry thanks for the help. This is the information I could gather. Network panel: [Screen Shot 2022-07-19 at 11.53.34] We tried to delete the cache file sw-precache-v3-sw-precache-webpack-plugin-https://www.artcuratorgrid.com/ but we never reaced the script. If we manually do it, the site w…

This is the error we are getting in the console: [Screen Shot 2022-07-19 at 11.53.53]

The cached file that we need to delete: [Screen Shot 2022-07-19 at 11.54.12]

That cache is added by a service worker and Netlify can no control over it. You can read more here: [image] [Support Guide] Understanding & unregistering service workers Support Guides Last reviewed by Netlify Support - August, 2023 A service worker is a script that your…

Issue clearing an old cache file after a domain change

Support

hrishikesh July 22, 2022, 12:18pm 6

That cache is added by a service worker and Netlify can no control over it. You can read more here:

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Issue clearing an old cache file after a domain change

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