I can't access my site - SSL certificate error - connection not private

I cant access to my site, i get “the conection is not private” when i try to acess to my website
my website url is deniscbrex.com


also my SSL/TLS certificate change from " verification was successful" to " * deniscbrex.com doesn’t appear to be served by Netlify"

Hi @DenisCuencaBrex! Welcome to our community!

It looks like the issue was due to your site not having an SSL certificate. Generally, the reason we are unable to provision a complete SSL certificate for your custom domain is that the DNS cache time to live (TTL) value for a record has not had time to expire (from your old settings) before you tried to use it with Netlify. Our SSL provider (https://letsencrypt.org) is unable to create certificates for names that have old cached values still in effect. This can sometimes take 24 hours or even longer.

The additional delay seems to have been enough to allow things to work right when our system attempted to re-issue the certificate.

Please let us know if things are not working as expected now!

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I am having a similar situation, where domain is pointed to Netlify and verified at the moment. However, issuing Netlify-managed SSL fails. I think this might be the case:

Generally, the reason we are unable to provision a complete SSL certificate for your custom domain is that the DNS cache time to live (TTL) value for a record has not had time to expire (from your old settings) before you tried to use it with Netlify. Our SSL provider (https://letsencrypt.org ) is unable to create certificates for names that have old cached values still in effect. This can sometimes take 24 hours or even longer.

I am going to wait it out to see how it goes.

Or, it could be because I have DNSSEC enabled, and I asked a related question about it here.

This is resolved now.

1 Like