I am not able to use my domain on new account

[abhigyaan]

Hi, I had the domain abhigyaan-bpgc.in on a Netlify account that I’ve since deleted. I’m trying to add this domain to a new account, but I’m encountering an issue because the DNS zone from the deleted account might still be up. Could you please manually remove the DNS zones from the deleted account? Thank you.

[Melvin]

Hi @abhigyaan,

Thanks for reaching out and welcome to Netlify’s Support Forums!

Could you make a TXT Record for us to verify ownership of the domain? You can follow this Support Guide to make the TXT Record:

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Last Reviewed by Netlify Support Staff: May 2024 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your Netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exists on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for…

Once that is done, please let us know and we’ll verify. Thanks!