HTTPS not working - We could not provision a Let’s Encrypt certificate for your custom domain

[ky1]

Hi

Changed my domain https://jenko3d.com/ (GoDaddy) to point on my netifly site (changed the DNS servers configuration)

The https not working, not secured
What should I do?

custom domain is: https://fancy-pixie-a5c724.netlify.app/

[coelmay]

Hi @ky1

It appears everything is configured correctly. Can you trying pressing the Renew certificate button on the domains settings page of your site.

[ky1]

HI @coelmay I dont have this button on my domain setting page

[coelmay]

What happens if you press the “Verify DNS configuration” button?

[ky1]

It verifying it " DNS verification was successful"
and then at the refresh of the page it goes again to
“We could not provision a Let’s Encrypt certificate for your custom domain.” status

@coelmay

[coelmay]

I have escalated this to support @ky1

[ky1]

thank you @coelmay
waiting for assistance

[Melvin]

Hi @ky1,

The SSL Certificate has been successfully created. You can view it here.

Let us know if you have any issues.

Thanks for your help @coelmay