HTTPS for CNAME on subdomain

Hi,

We want to have our subdomain help.neatro.io to redirect on our intercom help center.

I’ve added a CNAME record from help.neatro.io to custom.intercom.help and I’ve enabled HTTPS in intercom.

Unfortunately, when I go to https://help.neatro.io/ it says the site is not secure.

What do I need to do?

@benjamincotrel It is not possible for Netlify’s Let’s Encrypt to issue an SSL certificate for another server. It can issue certificates only for sites hosted on Netlify. You’ll have to contact intercom.help to see if they offer a way of issuing an SSL certificate.