How does Real User Metrics effect user privacy and GDPR compliance

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1

I’m interested in knowing if Netlify uses it’s RUM script tag to track users and store personal information or IP addresses?

It’s a pretty simple question, but there doesn’t seem to be any information on how the tracking effects the privacy of our site’s visitors.

Many Thanks

2

Netlify already collects IP addresses and probably some PII as mentioned in our privacy policy: Privacy Policy, so the script or not won’t make much difference with that.

3

Hi @hrishikesh, thanks for your response.

Are you saying that Netlify collects PII on every visitor to my websites?

Or that Netlify collects PII on users of Netlify, e.g. customers of the netlify platform?

If it’s the former — i think that would be a major problem. If it is the latter, then I’d still like to have some information on how Netlify RUM tags effect user privacy.

Many Thanks

4

IP is listed as PII in GDPR, I suppose. So yes, Netlify collects IP of all requests made to Netlify. Most, if not all the servers around the world do that, there’s no surprise about it.

What other PII are you worried about?

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