How can I request a timeout increase for my functions?

I signed up for a pro account to be able to get a higher time out limit on my functions. I don’t know if just going pro increases the timeout or if I need to request. I’m working with an AI Agent back end and the timeout is too low for it to round trip. The site name is [aikata.netlify.app]. I would like to continue to use your platform, but the time limit is a severe limitation. Thank you for your assistance.

I’ve routed this request to our helpdesk, we’ll follow up via email.