Please help me increase my function timeout

Support
1

Can you please increase the function timeout to the maximum (26s) for this site ID.

Site ID: e3e404d4-d224-41f8-96eb-a3605e712b40
Thank you.

2

Hi @gn01792218,

Thanks for reaching out and welcome to Netlify’s Support Forums!

We can definitely bump you up to 26 seconds, but you’ll need to be on the Pro tier for us to make that change.

If you let us know when you have upgraded, we can change the settings for you.

3

Ok I see, Thanks for your reply, when some day I have upgraded to Pro, I will that you know.
I will leave my timeout setting just for now~ thanks a lot!

4

Please increase the function timeout limit to 26 secs for the below Site IDs which are on our Pro plan.

Site ID: 2bf98477-c952-4e7f-926e-0abb06590285
Site ID: 295bd96a-f535-4877-9985-59fba6fab2fc
Site ID: e97b6d7b-f874-448b-bb8e-90d2e41d2e6f

5

@Powster_NQ I’ve updated the timeout to 26 seconds for those sites, you’ll need to redeploy to see that change take effect.

6

Can you please help me with my site too: 5e2ed775-1364-4e3c-b611-1fc975ce61c5

I tried looking for solutions on why my ai responses are capped and found this thread I hope you can help me out I am also on the Pro Tier and would like to have my runtime limit increased:

5e2ed775-1364-4e3c-b611-1fc975ce61c5

7

hi, thanks for reaching out! It looks like your site is set to the max. If this is not taking effect please remember to re-deploy!

8

Hi there, can you please increase function timeout to the maximum for the following site:

fd63601b-7ca6-4449-bd71-831971781083

Could you also let me know what the setting was set to previously?
Thank you

9

The timeout has been increased to 26. Please re-deploy. The default value is 10 seconds.

1 Like
10

Hi, could you please increase the timeout limit for project ID 57f64f97-c727-493f-91dc-b59a6d87d581. Thanks.

11

This has been done. Please redeploy for the changes to take effect.

12

Hi, I just signed up for the Pro plan. Can you please increase the function timeout to the maximum (26s) for these site IDs please? I need for development, probably wont be needed later

Site IDs 20676fe5-a13d-478b-9cde-678f65c39f92 and 3881bdc3-c34f-49c7-acc5-767e226dbb10
Thank you

13

Hi @retrovisor,

Thanks for reaching out! I’ve increased the function timeout to 26 seconds (the maximum). Please re-deploy the two sites in order for this change to take effect.

14

Thank you Melvin!

Still I keep getting these errors //

Aug 13, 04:09:02 PM: 1775598b ERROR Invoke Error {“errorType”:“Error”,“errorMessage”:“socket hang up”,“code”:“ECONNRESET”,“stack”:[“Error: socket hang up”," at connResetException (node:internal/errors:720:14)“,” at Socket.socketOnEnd (node:_http_client:525:23)“,” at Socket.emit (node:events:529:35)“,” at endReadableNT (node:internal/streams/readable:1400:12)“,” at process.processTicksAndRejections (node:internal/process/task_queues:82:21)“]}Aug 13, 04:09:02 PM: 1775598b ERROR Unhandled Promise Rejection {“errorType”:“Runtime.UnhandledPromiseRejection”,“errorMessage”:“Error: socket hang up”,“reason”:{“errorType”:“Error”,“errorMessage”:“socket hang up”,“code”:“ECONNRESET”,“stack”:[“Error: socket hang up”,” at connResetException (node:internal/errors:720:14)“,” at Socket.socketOnEnd (node:_http_client:525:23)“,” at Socket.emit (node:events:529:35)“,” at endReadableNT (node:internal/streams/readable:1400:12)“,” at process.processTicksAndRejections (node:internal/process/task_queues:82:21)“]},“promise”:{},“stack”:[“Runtime.UnhandledPromiseRejection: Error: socket hang up”,” at process. (file:///var/runtime/index.mjs:1276:17)“,” at process.emit (node:events:529:35)“,” at emit (node:internal/process/promises:149:20)“,” at processPromiseRejections (node:internal/process/promises:283:27)“,” at process.processTicksAndRejections (node:internal/process/task_queues:96:32)“]}Aug 13, 04:09:02 PM: [ERROR] [1723558142985] LAMBDA_RUNTIME Failed to post handler success response. Http response code: 403.Aug 13, 04:09:03 PM: 1775598b ERROR Task timed out after 26.13 secondsAug 13, 04:09:03 PM: 1775598b Duration: 26126.28 ms Memory Usage: 235 MB Aug 13, 04:09:17 PM: 3c666610 ERROR Invoke Error {“errorType”:“Error”,“errorMessage”:“socket hang up”,“code”:“ECONNRESET”,“stack”:[“Error: socket hang up”,” at connResetException (node:internal/errors:720:14)“,” at Socket.socketOnEnd (node:_http_client:525:23)“,” at Socket.emit (node:events:529:35)“,” at endReadableNT (node:internal/streams/readable:1400:12)“,” at process.processTicksAndRejections (node:internal/process/task_queues:82:21)“]}Aug 13, 04:09:17 PM: 3c666610 ERROR Unhandled Promise Rejection {“errorType”:“Runtime.UnhandledPromiseRejection”,“errorMessage”:“Error: socket hang up”,“reason”:{“errorType”:“Error”,“errorMessage”:“socket hang up”,“code”:“ECONNRESET”,“stack”:[“Error: socket hang up”,” at connResetException (node:internal/errors:720:14)“,” at Socket.socketOnEnd (node:_http_client:525:23)“,” at Socket.emit (node:events:529:35)“,” at endReadableNT (node:internal/streams/readable:1400:12)“,” at process.processTicksAndRejections (node:internal/process/task_queues:82:21)“]},“promise”:{},“stack”:[“Runtime.UnhandledPromiseRejection: Error: socket hang up”,” at process. (file:///var/runtime/index.mjs:1276:17)“,” at process.emit (node:events:529:35)“,” at emit (node:internal/process/promises:149:20)“,” at processPromiseRejections (node:internal/process/promises:283:27)“,” at process.processTicksAndRejections (node:internal/process/task_queues:96:32)"]}Aug 13, 04:09:17 PM: [ERROR] [1723558157496] LAMBDA_RUNTIME Failed to post handler success response. Http response code: 403.Aug 13, 04:09:17 PM: 3c666610 ERROR Task timed out after 26.12 secondsAug 13, 04:09:17 PM: 3c666610 Duration: 26117.20 ms Memory Usage: 235 MB

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can you help me with that?

15

That error has nothing to do with timeout issue. You need to check the server you’re trying to reach from the Function as to why the connection is being terminated.