Getting an error when trying to upgrade to Pro account

I’m trying to upgrade to Pro account in order to migrate from Gatsby Cloud (as requested by Netlify) but I keep getting an error:

subscription is cancelled and can not be modified

Can someone please solve?
Thanks

hiya, thanks for reaching out. This is an issue we are working to resolve. In the meantime I have sent your query to our helpdesk. Stay tuned to your email for updates.