Hello, I have a problem with an existing account whereby I suddenly stopped receiving form notifications to my email when a user fills my contact form on the website I deployed. Let me make it clear that I used to receive form notifications until two days ago. What could be the cause of this?
Hi @Onta There could be several reasons why you’re not receiving form notifications.
Email Server Issues: There could be an issue with your email server. If you attach your email I can check if your email is being blocked in our system.
Form Setup: Ensure that your form is set up correctly. In another thread… Netlify forms not working (Astro) a user had issues with their form not working because the form was returned by a serverless function instead of being a static HTML file. Netlify requires a static HTML file with the form definition for the form handler to be created.
Finally, it would be helpful if you attached a link to your live form.
There could be several reasons why you’re not receiving form notifications.