Your support team is amazing, huge compliments!
I was wondering, could you set the timeout for app ID 2e02be2b-6cbb-40f7-a80e-8ab174f8d848 to 30 minutes please?
We’re working on resolving slow builds, but we don’t know now long it’ll take and we would like to update our website in the mean time.
Thanks in advance!
Hey @roelofjanelsinga ,
The time limit has been upgraded.
Hi, could you extend the timeout for site ID 12a18c36-2818-4e81-8fce-3b7f4d02eac7 to 30 minutes?
Thank you!
luke
December 31, 2021, 8:14am
367
Hi, @natecation . The cache has been made for that site. We can also make the change account wide and it will apply to all sites on the team if you prefer. Making the change site by site is also fine if you would rather do it that way.
If there are other questions or concerns, please let us know.
1 Like
zachm
January 6, 2022, 6:35pm
368
Hi, I’m also unable to generate my gatsby cache because I’m going over the build limit (my current build is taking 20 minutes).
Could I have the limit extended to 30 minutes for my two sites?
207f5ffa-0329-4402-81e9-05754212407c
1756057d-790f-40c9-a851-6266fdd6a149
Thank you!
Hello! I am also having trouble with generating the initial cache (Takes just over 30 minutes).
Can you bump my site build time to 45 minutes?
Site ID: bd0b8614-487f-4920-8fc5-425285495276
Thanks so much!
hillary
January 6, 2022, 10:31pm
370
Hey there, @zachm we have gone ahead and completed this for those two sites!
@mcrawford , can you confirm you have a credit card on file before we complete this? Thanks.
1 Like
I do have a credit card number on file. Thank you!!
Hey @mcrawford ,
The timeout has been pushed to 45 minutes.
1 Like
Hi, can you extend the build time to 1 hour on site-id 2ad71021-82f8-4c8f-80ef-f1c7c2fdf32f.
Thank you!
hillary
January 11, 2022, 5:00pm
375
Hey there, @jorik12345
Thanks so much for reaching out! We have increased the build time on that site to one hour. Happy building!
Hi! Can you increase the timeout to 1 hour for site id c612318a-79bf-400e-9251-3d9df46cd124?
Thanks!
perry
January 21, 2022, 5:35pm
377
hi there @cert-manager -
we’d be happy to bump up your build time, but at the moment, our records show that the account doesn’t have a payment method on file.
As longer build times often result in using more build minutes, we do need a way to automatically bill you for extra build minutes before we bump you.
let me know when you have added a card so i can recheck things and get you upgraded!
Hello,
Can you increase the timeout to 1hour for the following ids?
b55a75fe-4a4f-4b4a-8458-22306aa1707c
57ef0479-605c-45f4-a564-ee78d6ddda35
Hey @wastehero_cm ,
It’s updated for both the sites.
npg
January 26, 2022, 7:23pm
381
Hi, can we please have our build time upgraded to 30 mins? Our API ID is
2a98f8a9-7cfe-48c8-856d-812592bb4ac8
hillary
January 26, 2022, 9:40pm
382
Hey there, @npg
This has been taken care of! Thanks for reaching out
Hello everyone!
We are running into build time limits as well. Can you increase our limit for App Id
df5aa2dc-a7be-462e-9058-4117006f0bb1 to 30 mins please? Thanks a lot. Credit card is provided.
Kind regards
Hey @millymilly ,
The timeout has been increased.
gkmd
January 31, 2022, 12:04pm
385
hi, can i extend the build time limit to 1 hour for all sites in this account?
and when i create a new site does the new site also have 1 hour build time?
our apps are getting bigger.
thanks!