Expired domain, can't make the payment, NEED HELP

Admin
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1

Hi all,

My domain which isregistered through Netlify expired on Jun 14, 2026 and I’m within the 30-day recovery window. I want to renew it and keep it, but the dashboard blocks self-service renewal now that it has expired, so it needs to be processed manually by support.

I’ve opened ticket #1053728 and confirmed all the details (team, payment method updated, and authorization to charge the renewal fee), but I’m still waiting for it to be actioned.

It’s now urgent: the expiry has taken down both my website and my business email, so inbound mail is bouncing and I’m losing client communication.

Could a staff member help expedite the manual renewal, or point me to the fastest way to get it processed before the recovery window closes? Ticket #1053728.

Thanks!

2

Same issue for me, they suck at customer service, I got my domain expired and it was impossible to make the payment before and now. Now my business is down.

3

ohhh, thats crazy man. I hope an Admins will see this and help out. I found this post below, an admin fixed a similar issue before for someone else: My account and Domain was shutdown due to non payment

I hope everything is fine with your business

4

@hrishikesh sorry to tag you directly, but this is now business-critical and I’ve had no response on ticket #1053728 for 7 days. can you please check this out and help me? Thank you.