Error - We could not provision a Let’s Encrypt certificate for your custom domain

[SamuelLawrence876]

i am unable to change the domain of my website: https://derekminers.netlify.app/ to www.dmpsmining.com

After clicking on 'verify DNS configuration` I get the confirmation message “DNS verification was successful” that only lasts until I refresh the page. what do i need to change?

[hillary]

Hey there, @SamuelLawrence876

Thanks so much for reaching out. Sorry to hear you are encountering certificate issues. Have you seen this guide yet? I believe it will help get you on the right path:

[Support Guide] Troubleshooting SSL certificate errors

Having a valid SSL certificate for your site is important for security and SEO. We want to help make sure you have all of the information you need to get your SSL certificate as easily and as quickly as possible! When you add a custom domain to your site, our system will automatically attempt to issue an SSL certificate. If the attempt fails, we will retry every 10 minutes for the first 24 hours. Then we will continue to try once every hour during the following two days. However, if a certifica…

Additionally, here are the search results of other folks who have encountered the same error. Please give this a look and see if any of these solutions work for you!