Error: "We could not provision a Let’s Encrypt certificate for your custom domain"

Support
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1

Hi,

I am trying to get SSL working on three sites, all subdomains of the same domain name.
Although the DNS has propogated and the UI says it’s verified, I get the error “We could not provision a Let’s Encrypt certificate for your custom domain” when I try to provision certificate.
The sites are:

Earlier in the day I moved away from Netlify to Cloudflare for the nameservers of accudio.com, I wonder if that has something to do with it?

Thanks,
Alistair

2

Yep, that can absolutely impact things, I’m afraid:

3

Hi,

It was without Cloudflare’s proxying, I am well aware of the issues that causes and do not use it.

It seems to be sorted now, just took 4/5 days to get a certificate. Thankfully they are websites that are for archive purposes so they don’t get many visitors.

Thanks