I have this site: stellular-mandazi-98109b.netlify.app
I’m trying to add my Namecheap domain: sirbalone.com
I get this message:
custom_domain sirbalone.com or one of its subdomains is already in use by another team on Netlify
I don’t have another account, I only had have one Netlify account.
The domain list in my team profile is empty.
I added this TXT Record based on something I found in another post:
Thanks in advance.
Hi, thanks for reaching out. I’m not seeing a dns zones tied to this domain on our platform. Can you try adding the domain again. Please let me know the outcome.
Hi Sam, thanks for your support.
I tried to add it again and keep getting the same message.
Thanks for trying that! I can see the problem - I believe amaze (formerly known as teespring) hosts store.sirbalone.com on our service and this is tripping some “no-sharing-domains-between-accounts” feature on our service that we’ll need advice from our developers to work around. I think we should get that advice on Monday and will feed back here once we do.
The domain has been added to your site.