I need to take full control of a domain that was registered directly through Netlify under a team I no longer have access to.
I am receiving an error that the domain is already managed when trying to assign it to my new site, and I cannot log in to the original team to manage or remove it.
Domain Name:khushboo-makeup.com
Request: I need either a transfer of the domain’s registration to a new registrar (e.g., via Name.com) or a manual removal of the DNS zone from the old team so I can use it on my new Netlify site.
Please confirm the necessary steps for domain ownership verification so you can assist me.
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!
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