Hello Netlify Support,
My domain “sjsoftsolution.com” is showing this error:
“sjsoftsolution.com or one of its subdomains is already managed by Netlify DNS on another team.”
The problem is that the old team/account where this domain was added has already been deleted, so I no longer have access to remove the DNS settings.
Please release the domain from the old team so I can add it to my current Netlify account.
I can verify domain ownership if needed.
Thank you.
Hey @raj63829 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!