Evening, friends. I have a domain on Squarespace. Last week I noticed some troubles with accessing my website for some users. After research, I found that my Squarespace Domain Nameservers are:
dns1.p05.nsone.net
dns2.p05.nsone.net
dns3.p05.nsone.net
dns4.p05.nsone.net
ns01.squarespacedns.com
ns02.squarespacedns.com
ns03.squarespacedns.com
ns04.squarespacedns.com
I know that I need to remove Squarespace or Netlify names. But I don’t know what I need first. Also, I have emails on my domain, and I think removing nameservers will affect it. My question is, does it matter which nameservers I must remove (Netlify or Squarespace), and how will it affect my emails? Thank you!
What happens right now, roughly, is that browsers (and email servers) randomly check DNS records either in your Squarespace account or in your Netlify account. If they are set to the same values, it doesn’t matter. If some records are missing from one, or have different values, then things would randomly break or not.
Choose which DNS service you want to use, make sure all the DNS records are correct there, and then remove the nameservers of the other service.
Where to find records in Netlify DNS: DNS records | Netlify Docs
Where to find records in Squarespace DNS: Accessing your Squarespace-managed domain's DNS settings – Squarespace Help Center
To ensure your emails work immediately, verify that the MX records are identical in both systems (and optionally, if you’re also sending emails from your domain, SPF/DKIM/DMARC records).
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Thank you for your reply! If I want to continue hosting the website on Netlify - do I need to use only Netlify DNS?
Not necessarily. We have this article on how to use other DNS services while still hosting websites on Netlify: Configure external DNS for a custom domain | Netlify Docs
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