"Domain is already managed by another Netlify DNS team"

Support
1

Hello Netlify support team.

I am writing in concern to deploy (https://sweet-phoenix-946a48.netlify.app/) - from my most recent account to be setup. My new github repo is axxx000, and former sites were created under adiezz.

A former deploy is in control of my custom domain: quietprojects.online. It has been some time since this was live and present, so I would appreciate help disconnecting it :slight_smile:

I’m not sure if I can still access the former account in question!

Cheers.

2

Please follow the post below and one of the staff member can disconnect the domain from the old site so that you can add them to your account.

1 Like
3

OK, yes I understand.

My domain provider requires me to upgrade in order to create new TXT, so I will notify once that is complete.

Thank you

4

Hello again :slightly_smiling_face:

I have managed to add a TXT record for this domain that needs to be released from it’s former Netlify deploy.

Thank you so much for the assistance. It is much appreciated.

5

Hi @axxx000,

Thanks for reaching out! I’ve verified the TXT Record and you should be able to add the domain to your site now.

7

Awesome. Thanks @Melvin
I will give it a shot.

8

I no longer wish to use Netlify at this stage, so I’m presuming it’s all good to place my domain elsewhere now?

9

Yes, you can point your dns to whatever provider you are looking to migrate to.