Domain alias error: "Another site is already using this domain" (www-new.smtp2go.com)

Hi Netlify Support team,

I am trying to add the subdomain `www-new.smtp2go.com` to my Netlify site, but I am receiving the common error message: “Another site is already using this domain.”

I am the administrator for this domain and have full server access. To verify ownership, I have already created the requested TXT verification record on our authoritative nameservers:

• Host/Name: verified-for-netlify.www-new.smtp2go.com
• Text/Value: “https://smtp2go-marketing-site.netlify.app”

Could an engineer please check the TXT record, clear the domain block on the existing account, and release the domain so I can link it to my project?

Thank you!

Hey @Yuki_Fujii :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

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