Hi Netlify Support Team,
I am having trouble with SSL certificate provisioning for my site cafephil.at. The dashboard keeps showing the error:
cafephil.at doesn’t appear to be served by Netlify
We can’t renew your Let’s Encrypt certificate automatically until the issue is resolved.
However, my DNS configuration is exactly as required:
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Both A records for the apex domain (@) are set to:
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75.2.60.5
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99.83.190.102
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No AAAA or CNAME records for the apex domain.
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DNSSEC is disabled.
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The site is reachable via both http://cafephil.at and http://www.cafephil.at.
I also ran the recommended curl test and got the following result for both domains:
curl -s -v http://cafephil.at 2>&1 | grep -i server
< Server: Netlify
curl -s -v http://www.cafephil.at 2>&1 | grep -i server
< Server: Netlify
So the site is definitely being served by Netlify, but the dashboard still shows “Awaiting External DNS” and will not provision a new certificate.
Could you please check and reset the DNS/certificate status for my domain?
Screenshots of my DNS settings and the Netlify dashboard are attached.
Thank you very much for your help!
Best regards,
Jonathan
