HTTPS renewal failing - apex domain stuck on "Netlify DNS propagating" despite correct DNS configuration

[Sajjal_Maryam]

Hi Netlify team,

I’m unable to renew the Let’s Encrypt certificate for my production site shadesbymaira.com.

Current error:

DNS verification failed

shadesbymaira.com doesn't appear to be served by Netlify

Current setup:

• Site: candid-starlight-db1d6d
• DNS provider: Namecheap BasicDNS
• Apex A records:
  • 75.2.60.5
  • 99.83.190.102
• www CNAME → candid-starlight-db1d6d.netlify.app

I’ve verified that:

• DNS has fully propagated (confirmed with DNSChecker).
• https://shadesbymaira.com loads the site correctly.
• Project Overview recognizes shadesbymaira.com as the production domain.
• However, Domain Management keeps showing “Netlify DNS propagating…” for the apex domain, while www is verified.

The current certificate also includes *.shadesbymaira.com, even though I only use:

• shadesbymaira.com
• www.shadesbymaira.com

Could someone please check why the apex domain verification appears to be stuck and why the certificate renewal is failing?

Thanks!