Dashboard Fails to Load Sites & Main Site Shows "undefined method" Error via URL

Site Name: imbassy.netlify.app

Issue Description:

I am having trouble accessing the dashboard for my main site (imbassy.netlify.app). While the site itself is live and functioning correctly, and new builds are successfully deploying from GitHub, I am unable to access its dashboard through the Netlify UI.

Other sites on my account are accessible both through the dashboard and directly via their URLs (e.g., https://app.netlify.com/sites/sirqels/deploys ). However, when attempting to access the dashboard for imbassy.netlify.app directly via its URL (https://app.netlify.com/sites/imbassy/deploys ), I encounter the following error: “undefined method `read_attribute_for_serialization’ for nil:NilClass”.

Troubleshooting Steps Taken:

  • Confirmed that other sites on my Netlify account are accessible through both the dashboard and direct URLs.
    Verified that imbassy.netlify.app is live and functioning as expected.
    Cleared browser cache and cookies.
    Tried different browsers (Chrome, Firefox).

Additional Information:

  • The issue seems to be specific to the imbassy.netlify.app site dashboard.
  • Builds from GitHub are still working correctly for this site.

I would greatly appreciate any assistance in resolving this issue. Please let me know if there are any additional details or logs I can provide to help diagnose the problem.

I’ve asked the devs to take a look.

1 Like

Forgot to circle back, but as of 3 weeks ago, this should be resolved.

Thank you for following up!

Yes, I can confirm that the issue has been resolved on my end. I appreciate the team’s attention to this matter.