Certificate provisioning fails despite clean DNS and Let's Debug

Support
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1

Netlify site name: friendly-pudding-da161f.netlify.app

Custom domain: carmashift.com

Error message: “We could not provision a Let’s Encrypt certificate for your custom domain.”

What I’ve already tried:

  • DNS verification succeeds every time — both carmashift.com and www.carmashift.com show green checkmarks with “Netlify DNS” confirmed in Domain management
  • Using Netlify DNS (nameservers pointed from Namecheap to Netlify’s dns1-4.p04.nsone.net)
  • Clicking “Provision certificate” fails immediately every time with the same generic error, despite DNS showing as fully verified
  • Ran Let’s Debug (letsdebug.net) on carmashift.com per troubleshooting guide — result was “All OK!” with no CAA, DNSSEC, or AAAA record issues found
  • Fully removed the domain from Domain management and re-added it from scratch — same error persists
  • This has been occurring consistently across multiple days

Question: Since DNS verification and Let’s Debug both confirm clean configuration, can someone check the backend certificate issuance status for this domain?