Can't generate SSL for my custom domain

PLEASE help us help you by writing a good post!

  • netlify site name : Decorist.netlify.app

  • the custom domain: Decorist.ai
    I get this msg: DNS verification was successful

    We’re ready to provision a TLS certificate from Let’s Encrypt and install it on our CDN.
    then when try to generate SSL, get this error : DNS verification failed decorist.ai doesn’t appear to be served by Netlify

Hello, looks like you’ve got both external DNS and a Netlify DNS zone set up for the same domain. That can cause issues with site resolution and SSL certs. You’ll want to pick one, either stick with your external DNS or switch fully to Netlify DNS to avoid conflicts.

Here’s a support guide to understand better: [Support Guide] Difference Between Netlify DNS and External DNS

Thanks for your helpful instructions. I delete the domain from domain management, And I delete the project totally and deploy the new project and generate the SSL certificate from the domain management inside the project. But still, I get this error while I configure the 2 A record and Cname record in my godaddy account.

cname www decorist.netlify.app.
a @ 99.83.190.102
a @ 75.2.60.5

but still not working :

after I allready verify DNS and create SSL , I try to update the SSL and get this DNS Error ?!!
What should be the case

AI is clearly not reliable enough yet :slight_smile: