"Awaiting External DNS" after remove wrongly added A records

Support
1
  • We need to know your netlify site name. quizzical-raman-636587.netlify.app
  • DNS issues? Tell us the custom domain, tell us the error message!
    • custom domain: saga.so
    • error message: Awaiting External DNS

The better the post - the faster the answer.

Unfortunately I added two new A records with values: 75.2.70.75 and 99.83.190.102
When I realise my mistake (around an hour) I immediately remove those A records.

Short after that saga.so stoped working, and in Domain management → Production domains
→ saga.so shows “Awaiting External DNS”

I didn’t change name servers. They still are dns1.p04.nsone.net … dns4.p04.nsone.net

Is this error (Awaiting External DNS) makes sense in this case?
Any idea how long will take to get saga.so back online?

Thanks for the support.

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Best regards
Philip Sotirov

2

Solved by the support

Thanks a lot @sid.m

Hi there,

I've fixed the issue with the DNS records, your site is back up and running.

Let us know if you need anything else.

Best,

Sid | Support Engineer | Netlify

Any idea why netlify drop the dns in this case?

Regards
Philip Sotirov

3

Happy to help! I followed up in your original ticket.

4

Hi Sid, Sorry for disturbing you but having similar issues.
I have already set the dns1…dns4.p005.nsone.net for more than 48hrs but still the same. The site worked on the domain in the first day but after some time it stopped working.

  • site name: adatag.netlify.app
  • custom domain: adatag.io
  • error message: Awaiting External DNS

Thx for your help in advance.

Cheers,

Pal

5

Hi, i am no longer seeing your DNS issues. Are you still experiencing his?

6

Nope, it’s fixed now thx.