Appeal an account suspension1

[ixdos]

I submitted an appeal a day ago, but no response.

Appeal an account suspension

I never violated any terms, I just hosted some static files for private use. Please unlock my account, thank you.

[nathanmartin]

@ixdos Netlify responded in this thread:

My Netlify account ha been suspended, I don't know why?

Authentication Error Authenticating failed due to the following error: We already have a registered user with this email address. Log in to connect your GitHub account. Since yesterday I am getting this message as I try to login into my netlify account and due to this I am unable to access my account and also my some of important projects which I have deployed on netlify, failed to work properly which contains my portfolio and some of major projects which I had mentioned them in my resume. Can…

[ixdos]

I mean, I submitted a ticket and got no response.

[nathanmartin]

I understand that, but many people have been locked out and they’re reviewing them case-by-case and will apparently contact you via email.

It’s mentioned in the thread linked.

[ixdos]

After my account was blocked, I was surprised that I wouldn’t be able to download and delete my private data in the server. Is this legal?

[laura]

We are still working through the locked out cases. That being said, if your account does not get reactivated, we will absolutely delete your data upon request. Please send data deletion requests to privacy@netlify.com. Thank you.