Apex domain cert is not renewing

Hello everyone,

For pledges.com(ecstatic-poitras-e85564.netlify.app) custom domain apex I cant renew the certificate, it fails with:

SniCertificate::CertificateNonvalidError: Unable to verify challenge for pledges.com: During secondary validation: The key authorization file from the server did not match this challenge

Encountered I should write to support since you can do it manually, could you please handle this?

Thanks!

Hey @ardailgaz

pledges.com is not configured as outlined in the Configure external DNS for a custom domain → Configure an apex domain.

Instead of a single A record pointing to the Netlify load balancer 75.2.60.5 (or ALIAS, ANAME, or flattened CNAME) I see three A records

% dig pledges.com
pledges.com.		3600	IN	A	99.83.190.102
pledges.com.		3600	IN	A	75.2.60.5
pledges.com.		3600	IN	A	75.2.70.75

You will need to remove the other two A records in order for the SSL certificate to renew.